Patient Reviews
"I had Invisalign treatment and our son got conventional braces. We had great experience with them. This time, we just went to replace retainers after a few years. The orthodontists have changed at the location we used to go, but they were all nice. My son's retainers had been already broken, so they accommodated him as soon as possible at a different office and made them right there while he waited. (I went home and went back to the office later to pick up, which is a normal practice.)"
"Came in for a permanent retainer fitting, didn’t have to wait. Brent was really nice. Very enjoyable and easy experience"
"I had a fantastic experience with this office when my permanent retainer from 15 years broke off. My former orthodontist had retired. This office accommodated me and Brent (assistant who did the work) re-cemented my retainer in a timely fashion before my teeth shifted. He was great! The team (orthodontist and receptionist) was awesome and I wouldn’t hesitate to use them again. Kudos to the receptionist in the Hilliard office who was able to change my appointment to the Plain City office when I broke my foot and was unable to manage stairs. Impressive all the way around!"
"Adela was great in helping me fix my permanent retainer wire!"
"Excellent job! My permanent retainer was fixed quickly and thoroughly and they saved me at least $150 because the wire wasn’t broken. Very professional."
"I recently went into the Westerville office to remove my permanent retainer and have an overnight retainer made (braces were many years ago). I've had some bad experiences with dental work before and am always hesitant, but this office blew my expectations! Every part of the experience (scheduling the appointment, checking in, doing initial paperwork and pictures, and most important, having the retainer removed) was professional, approachable, and honestly enjoyable. Not to mention, I wish I were small enough to play on the tree house!!"
"Entering blindly into the world of orthodontia scared us but Doctor Jared Zwick and his team made every step of the way a breeze! My daughter has beautiful straight teeth in a year and now we are heading down the path with our other two children. What I love about the Trio group is the fact that I don't feel like they are rushing us through and won't do anything until the time is right. I don't feel like we are oversold on any treatments and they have all "held our hand" and guided us every step of the way. If we ever needed any last minute adjustments to retainers or braces, they immediately get us in. We have never had to wait for our services. The atmosphere is wonderful. You can tell that they are a family and they care about each other and enjoy their time at work. It's great to always be welcomed by all and we appreciate their professionalism! We highly recommend Doctor Jared Zwick and the Trio team!"
"As usual, my visit with MonfortZwick was fantastic. After examining me for a bite examination and retainer refitting and potential bite splint, Dr. Monfort took the time and walked through all of my options and why he didn't want to go to the most expensive option, but instead create new retainers for me (free of charge) and see how they did. I walked out more informed of my options and very pleased. Thanks!"
"My daughter's permanent retainer was coming loose. I called and they actually could get her in That Day! Wow. They called her back immediately upon arrival (early actually) and took care of it in about 10 minutes.Thanks for the great customer service!"
