"I really love this location! 💕 Everyone is so friendly and welcoming. The front desk staff is especially amazing she’s so kind and helpful. The dentist was also wonderful and even helped me find a place where I could get my teeth cleaned. They truly care about their patients. I highly recommend this place! 🤍"
"I had Invisalign treatment and our son got conventional braces. We had great experience with them. This time, we just went to replace retainers after a few years. The orthodontists have changed at the location we used to go, but they were all nice. My son's retainers had been already broken, so they accommodated him as soon as possible at a different office and made them right there while he waited. (I went home and went back to the office later to pick up, which is a normal practice.)"
"Initial visit was great! Everyone was polite, professional, patient and kind! From my first phone call with Samm, before I even went into the office- my experience has been amazing! The office is lovely, every single one of the staff I interacted with was fantastic as well. Dr Cohen was so informative and helpful talking about her recommendations for my treatment and Shannon spent lots of time going over options that were available to me. I never felt rushed and appreciate the transparency from the very beginning! Looking forward to starting treatment!"
"Dr. Underwood and the whole staff are so nice and professional. Both grandchildren have great results and are almost ready to have braces removed. Thank you Dr. Underwood"
"Dr. Underwood and the Capital City team have been great! My end results were amazing and it was an overall great experience! I would definitely recommend this office."
"As an older adult beginning my braces journey, I truly appreciated how supportive this team was every step of the way. They made the entire process easy by talking me through everything and making sure I always felt comfortable. From the doctors to the dental assistants, everyone was consistently friendly, patient, and encouraging. I would confidently recommend them to anyone considering orthodontic treatment."
"My husband did his braces and Invisalign with Capital City Ortho - Hilliard and they were always great and polite every step of way. From start to finish they always made sure everything was taken care of through his journey, and even helped him facilitate his transfer of care to another state. Dr. Sadie Cohen and team are the best!"
"Great introduction to Capital City Orthodontics and their amazing staff. We're so grateful that our needs and requests were a consideration for our son's treatment plan. And we were absolutely thrilled to receive a plan that offered correction above our expectations. Excited to get started!"
"Dr. Underwood at Capital City Orthodontic Specialists is amazing—as always! Kingston has truly enjoyed every visit, which says a lot, and he’s beyond excited to finally be getting his braces. Dr. Underwood takes the time to make patients feel comfortable and confident, and it really shows in the experience.The entire staff is warm, welcoming, and genuinely caring. You can tell they take pride in what they do and really prioritize their patients. We’re so glad we chose this office and highly recommend them to anyone looking for a great orthodontist!"
"Honestly everyone was super friendly and helpful. I grew up not being able to get braces because of affordability and as an adult finally could. They were even able to use the method I wanted that a previous orthodontist told me wouldn't work and now 2 years later I have a better smile and I can eat foods without hurting my gums.Seriously highly recommend."
"Truly an amazing experience! My teeth look absolutely perfect and they were super kind, helpful, and supportive throughout the whole process. 10/10 would recommend to anyone!"
"I had my first visit at Capital City Orthodontics and had a really great experience. I needed a new retainer after having a couple of crowns placed by my general dentist, since my old one no longer fit properly.From the moment I walked in, the orthodontist and the entire staff were incredibly friendly, welcoming, and professional. They made the process easy, explained everything clearly, and made sure I felt comfortable the whole time.I’m so glad I found this office and would definitely recommend Capital City Orthodontics to anyone needing orthodontic care!"
"After today, I see why this place is so highly rated. Everything about my visit was amazing! Dr. Underwood and Stephanie answered all my questions, made me feel completely comfortable, and never pressured me to start treatment. I’m so excited to begin my treatment with this team."
"Let me tell you Dr. Underwood and his staff are unbelievably great! I needed a miracle having a major crowd, an impacted tooth several teeth got saved for many more years.I couldnt ask for better service! His team and collaborative partners are truly outstanding!"
"I did a check-in with Dr Cohen today. I’m about halfway through my Invisiline treatment plan and was having some issues with my weekly scans. Brody quickly and professionally helped me troubleshoot my scan issues and Dr Cohen did an exam to ensure I’m on track. She listens attentively and is very personable and professional. Five stars for this ortho practice!"
"We are beyond grateful for the incredible care our daughter has received from this orthodontic office. Our journey started back in 2018, and throughout the years — with braces on and off — the entire team has been nothing short of amazing.From the very first consultation to every adjustment appointment, they have always been professional, kind, patient, and truly invested in our daughter’s smile and confidence. They took the time to explain every step of the process, made her feel comfortable, and treated her like family.The results are absolutely beautiful, and we couldn’t be happier. We highly recommend this orthodontic team to anyone looking for exceptional care and outstanding results. Thank you for giving our daughter a smile she is so proud of!"
"Wonderful orthodontist & staff! Always a delight & very, very good at what they do! I’m older & have an entire dental process that is a little different than their average patient, wore braces in high school. (I am definitely out of college lol). I would highly recommend Dr Underwood & Capital City Orthodontics! Everyone that works there is so pleasant & so good at their job!!! They are the best! I’m at the final stages of my treatments and have really been impressed!"
"Arrived to a very friendly and enthusiastic staff. We were called back quickly which helps to minimize lost time at school. All was throughly explained and all questions were answered while never feeling rushed.Our first visit was a win!"
"Dr Underwood has done an amazing job for both my kids. They both have perfect teeth now 🥰 thank you to Dr Underwood and the friendly staffs that make us feel so welcome 🙏"
"Dr. Underwood is the best! Great staff! Kind and knowledgeable -they work with you based on your needs and preferences. We have one kid in braces and the other in Invisalign and very happy with both!"
"Capital City Ortho is a fantastic orthodontics practice. Over the past 10 years, I've been a patient's mom (traditional braces) and a patient myself (Invisalign), and I've always had great experiences. The staff and techs are always cheerful, kind and welcoming, and Dr. Cohen is very friendly, caring and approachable. The convenient location and big parking lot are definite plusses, too! I'm almost finished with my treatment, but I would opt for Capital City again in a heartbeat!"
"We love Dr. Underwood. He was my orthodontist 20 years ago, we just completed treatment with my oldest daughter and my youngest will be seeing him as well! Great practice, so friendly and patient with the kids."
"Smile Doctors Orthodontics really helped my smile transform and Dr. Underwood and his team really are the best. My Invisalign plan was convenient and easy to fit into my lifestyle, plus the care and attention to their clients is remarkable. It was fun seeing my smile changing every week with Invisalign and I highly recommend Smile Doctors Orthodontics to anyone thinking about improving their smile :)Update: I just finished with my Invisalign plan and I’m so pleased with the results! It been a great journey and Dr. Underwood and his team have helped me so much to have reached this point! Thank you again for taking such wonderful care of my smile. My family and friends have noticed that I’ve been smiling a lot more these days!"
"I just want to say thank you so much to Dr. Sadie and Shannon. They were extremely kind, patient, and thoughtful throughout my appointment, and they made the whole experience so much more comfortable. I truly appreciate their care and compassion."
"My experience was great! The office and staff was welcoming and friendly. Scheduling was easy and the staff was flexible with changes. The experience was worth it! I did an Invisalign program with them and they worked with me to ensure that I was ok with the process and results I was achieving. The Smile Doctors app was also extremely handy."
"We had a great experience with Dr. Underwood for my son’s Invisalign journey. Appointments were always on time, although sometimes hard to schedule, and everyone at the practice was wonderful to deal with. Highly recommend!"
"I did Invisalign with Dr Underwood and it was a wonderful experience from start to finish. Dr Underwood and his whole staff are so nice and professional. They made the process as easy and painless as possible. I absolutely recommend them!"
"Dr. Underwood and his team were fantastic handling my treatment! I was a perfectionist type of patient. They were very patient and ultimately led me to the place I wanted to be with my smile. Definitely recommend them to anyone searching for a team that listens to you and does its best to address your concerns!"
"My 29 year old son who has autism decided he want braces to improve his smile. I knew Dr Underwood who has serviced our family for years would helpPeyton be successful on this journey. So impressed with how kind and attentive they always are!! Highly recommend!!"
"This orthodontist office is absolutely incredible! From the moment I walked in, the staff made me feel genuinely welcome and at ease. Their warmth, professionalism, and attention to detail create an atmosphere that’s both comfortable and uplifting. I’ve never experienced such a caring team—they go above and beyond. Highly recommend to anyone looking for orthodontic care!"
"This orthodontist office is absolutely incredible! From the moment I walked in, the staff made me feel genuinely welcome and at ease. Their warmth, professionalism, and attention to detail create an atmosphere that’s both comfortable and uplifting. I’ve never experienced such a caring team—they go above and beyond. Highly recommend to anyone looking for orthodontic care!"
"I have had braces with them for many years, today i got mine off and WOWWW amazing. Shannon, coby, and dr cohen, Have been amazing through this process and did everything possible to get my teeth perfect, HUGE Thanks to them!"
"I can say with 100% certainty that I would NOT take my kids to any other orthodontist — even if someone bribed me with free coffee for life. That’s how much we love this place!"
"The staff are all so very sweet, Dr underwood is wonderful! Love the atmosphere there, the coloring table, and everything is top notch for my youngest! Thank you guys!"
"I have been seeing Dr. Underwood for a little more than 1.5 years, as part of the invisalign process.Im not one to leave reviews, but I felt it was extremely warranted based on my experience.Dr. Underwood is kind, outgoing, personable, and incredibly professional in everything he does. He takes time to review information and answer any and all questions the patient might have.He is always upbeat and positive and truly cares about the patient experience. I can't recommend him enough to someone who is looking for a great orthodontist.His staff has been great and a pleasure to work with as well....11/12/2025: I wanted to take a moment to update my review from previously, as Google appears to only allow one review per customer. Today, I finished my invisalign process with Dr. Underwood and his staff and things could not have gone smoother. They've taken care of me since thr first day of this 2 year process.One person I wanted to take a moment to highlight is the clinician that worked with me closey during numerous appointments was Karly. She was extremely kind, professional, knowledgeable, personable and always looked out for my comfort and well being. I trusted her judgement and she was gentle through the process. She is excellent in what she does.Im not one to write reviews, but I was blown away by Dr. Underwood and his staff. I can assure you that they will take care of you and your family."
"11/10/25 I was recommended here by one of my coworkers a couple of months ago. And I wasn’t able to start my treatment until last week. And the ENTIRE staff is AWESOME! They are one of the best in the city!!! Silvia, Coby and Dr. Cohen are fantastic!!!"
"Shannon was so delightful and gentle. She made sure that I was Comfortable during my appointment. Everyone was so lovely and welcoming. If it was possible to give a 10 star review I would I highly recommend smile, doctors Hilliard, To anyone wanting a perfect smile."
"Everyone is very friendly and the location is comfortable and modern. I feel well taken care of by caring drs and assistants whenever I go in for an in-person appt. Highly recommend!"
"Recently got braces. The staff is very friendly and welcoming. Took their time and explained everything that is to be expected and made sure I understood the process."
"Beautiful Results – My daughter’s smile looks absolutely beautiful after her braces treatment, and her teeth are perfectly aligned. The doctors were fantastic, and did excellent work throughout the 2 years.Appointment scheduling, cancellations, and rescheduling were very smooth and hassle-free. We are extremely happy with the overall experience and the wonderful care given.I would definitely recommend this clinic to anyone considering orthodontic treatment."
"I initially had a problem at the other location but thankfully they reached out and promptly fixed the situation and scheduled me in and assigned me a new doctor, dr. Cohen, she was very friendly and informative and guided me through my entire treatment. she explained everything i needed to know and took great care. Tara was also amazing and understanding!again, i really appreciate the practitioner for reaching out to fix the issue and validating my concerns."
"I highly recommend Dr. Underwood, he fixed a mistake from another local orthodontist and I’ve been happy ever since. Appointments are easy to schedule and they can accommodate my limited availability. Friendly staff!"
"So far everything has gone well. I was impressed by the efficiency of this office— they were well communicated and kept me moving along. I had another appointment to be at shortly after and they made sure I was out with plenty of time to get to my next engagement!"
"I had a great consultation experience and have signed up for Invisalign! Everyone was friendly and knowledgeable and I look forward to working with them."
"We’ve been coming to Dr. Underwood for many years and love him and all his staff! Tara N was fantastic at our visit today! Professional and proficient! Great to work with. I highly recommend!"
"I had a problem, the staff got me in right away, the day after I called! Brent was great, very friendly, personable, and knowledgeable. My issue was resolved, and I was back on the road in 45 minutes. It's a very welcoming place with friendly, smiling people!"
"My family and I have been going to this location for 2 years now. I’ve never had a better experience than the one I have had here. Everyone is so friendly and kind. Brent would work with my son and I could not recommend him enough. He treated us like family and made him so comfortable (which is not easy with my son’s dental anxiety). Brent always went above and beyond for us. If you are looking for dental care this is the place to go."
"I had a fantastic experience with this office when my permanent retainer from 15 years broke off. My former orthodontist had retired. This office accommodated me and Brent (assistant who did the work) re-cemented my retainer in a timely fashion before my teeth shifted. He was great! The team (orthodontist and receptionist) was awesome and I wouldn’t hesitate to use them again. Kudos to the receptionist in the Hilliard office who was able to change my appointment to the Plain City office when I broke my foot and was unable to manage stairs. Impressive all the way around!"
"The team here is very caring and helpful. They are like family . They truly care about what’s best for you and your needs. They went above and beyond for us."
"Doctor underwood is absolutely great! His assistants are amazing as well! I have enjoyed doing business with them! The difference in my smile has been such a confidence boost for me! I couldn’t be any more pleased with the work they have helped with!"
"Got my daughter’s braces done here and just finished Invisalign for myself with Dr Reed and Dr Rola! They are amazing! The staff is great too! Shout out to Silvia for being patient while answering all my questions about the insurance policy! Highly recommend them… they don’t push any treatments on you! Very satisfying experience!!"
"Brent was my best experience with an orthodontist. Saw me after hours while I was freaking out and calmed me down. Even helped my allergic reaction. Wish I could have thanked him more."
"Great group that should be teaching a masterclass in orthodontics and customer service experience. Stop reading reviews and go here. You won’t regret it."
"Dr. Underwood and his staff are wonderful. They are kind and helpful in regards to an implant my son will need in the future. We look forward as Dr. Underwood and his staff guide us along through this process. Thank you so much!"
"Everyone is so friendly and helpful. The facility is super nice, clean, and organized. I had a lot of help regarding my Invisalign plan. The people there made me feel so welcomed and comfortable. I really recommend anyone to go here!!"
"Dr. Underwood is the best and his staff is amazing as well! All three of my kids were patients over the years and now I have been a patient this past year. Everything went smoothly and I am very happy with my results!"
"Clean and organized space, friendly and upbeat environment, staff was helpful, cheerful, and kind. They are so efficient and quick- we have never had to wait long and they have a great space to wait! We really appreciate their care!"
"Best dental office, everyone is so welcoming,friendy,professional and kind.They explain everything you need to know from price, payment,what they recommend for you & think is the best for you. I can’t wait to see what my end result looks like😊"
"Always a pleasure to visit with Dr. Underwood and his team. Top notch facility, technologies, and staff. It's distinctly possible that he is the most awesome orthodontist of all time! I got Invisalign treatment along with my 2 teenage sons. Everyone had a great experience!"
"Dr. Underwood and his team are amazing! I’ve had a few instances where I have had to return for adjustments to my treatment and he has been so understanding and has worked to make sure everything is perfect for me. I would highly recommend him to anyone considering orthodontics"
"Dr. Underwood has definitely listened to all my concerns & addressed them all with ease. I hesitate voicing concerns but he absolutely reassured me it's totally normal & it's a process to work thru. I'd recommend him & his staff to anyone."
"Dr. Underwood and his team are the best. They listen to you and work hard to give you the smile you've always wanted. Invisalign was easy and great for my lifestyle. Scanning was a breeze and I really enjoyed watching my smile transform week after week. You won't find better care than here!"
"Getting your braces put on, adjusted, or removed isn't something anyone really looks forward to, but the people at Smiles Doctors made it a little more enjoyable. I had fun talking with them every month, and was actually a little exited to be there. I'm so thankful for everything they've done!"
"I have been doing my Invisalign treatment through them. My teeth have become significantly more straight and they have made the process very easy. I have just recently finished my treatment and they did an amazing job. Doctor underwood is one of the best out there with Invisalign treatments and him and his staff are all very professional. I would highly recommend doing your Invisalign treatments through them."
"What an amazing team! The team at smile doc's in Hilliard really love thier job and treat patients like they appreciate them. They offer the best advice for the process and always supportive and kind when getting work done in office. I've been to other offices for my older daughter but the Hilliard team is hands down the best I've have encountered in the organization!"
"Our sons have received excellent care from Dr Rola. She's very personable with kids, teens and parents. Friendly, professional staff. Treatment details and cost are thoroughly explained."
"Please give Brent a raise. He is such a great doctor and always makes my experience here at Smile Docters enjoyable. I appreciate all that he has done for me."
"First of all the office is stated art beautiful well designed well put together very welcoming and the staff is another level of exceptional service and I’m not gonna tell you how clean and pristine Of course Dr. Rola was top notch on her game we loved her. She was very Courteous and she gave us a 7 o’clock appointment in her tight schedule. She went over treatment plan discussed every option. She is the best top-notch hands-down."
"Dr Rola and her team are absolutely fabulous. We had 2 daughters in braces for almost 2 years. Each time was a great experience.We have to call out Brent… one of our daughters was ready to get her braces off (by surprise) and he stayed over on his lunch break to take them off for her. Talk about going above and beyond!You will not be disappointed in this team!"
"I absolutely love this office entering here from Canada and meeting Mrs .cox And Mrs. Miller are great Mrs cox takes her time and all staff are great including Tara was extremely hands on but the doctor of this office is great personality is amazing I love here I feel at home when I come and you will to when you decide to come 10 out 10 I am so please to have meet a great set of woman Mrs cox always makes me laugh. She absolutely great and love what she do"
"i’ve been going to smile doctor’s for over a year & the new team that’s been brought on is AMAZING! ask for brent if you go to the hilliard or plain city & tell him i sent you!"
"The staff is wonderful, specifically Dr. Underwood, he makes you feel like his only patient! I am so much more confident in my smile after working with Smile Orthodontics!"
"I am very happy Brent working on my Aligner adjustments. It's only been 2 visits with the staff change, but what a difference. He is great in listening, explaining and conversation. Great attention, professional yet friendly, personable. He is awesome."
"The staff at SmileDoctors are always so kind and make visits fun. They take the time to get to know each patient and ensure everything is going well with their journey through the process.Adella was so kind and sweet with Bryce during his checkup."
"Smile Doctor truly stands out in the realm of dental care, and much of this can be attributed to the exceptional team and their commitment to patient satisfaction. Dr. Underwood, in particular, is an outstanding dentist whose expertise and patient care are simply amazing. He brings not just skill but also a genuine concern for his patients' well-being, making each visit a reassuring experience.Adriana, a key member of the staff managing the Smile Doctor app, exemplifies the responsive and caring nature of the entire team. Her promptness in addressing any questions or facilitating a quick walk-in appointment adds a layer of comfort and convenience to the patient experience. It's clear from interactions with her and the entire staff that patient care is their top priority.The team's professionalism, combined with a warm and welcoming atmosphere, makes Smile Doctor a top choice for anyone seeking top-notch dental care. Their dedication to ensuring a positive patient experience from start to finish is truly commendable."
"I am deeply grateful for the outstanding support provided by the clinic during my transition from Ukraine after the war. Having worn braces for a little over a year, the clinic played a pivotal role in ensuring the seamless continuation of my orthodontic treatment.The professionalism exhibited by the staff was truly commendable. From the moment I stepped into the clinic, their warmth and friendliness immediately put me at ease. It's not just about the dental expertise but also about the human touch, and the staff at this clinic excelled in both aspects.In times of transition and uncertainty, finding a reliable and compassionate healthcare provider is truly a blessing. The clinic not only met but exceeded my expectations, and I wholeheartedly recommend their services to anyone in need of exceptional dental care. Thank you for being an integral part of my journey, and for making a positive impact on my overall well-being."
"Dr Underwood is the best orthodontist in Powell /Dublin area. He had done an fabulous job on my older son and I can’t wait to see the amazing result for my younger one."
"Everyone here is very nice and friendly. They relate well to the kids and teens that are their primary demographic. This office in Plain City is run very well, always on time and efficient. Great service!"
"Dr. Underwood not only excels as an orthodontist but also prioritizes patients' needs and emotions. The staff's welcoming demeanor ensures a pleasant experience, leaving you with a smile."
"My Daughter’s retainer with two fake teeth broke, and the front desk worked their magic and fit her into the schedule. Dr. Underwood made a temporary fix to the retainer until a new one could be made. We were so thankful for the quick professional assistance."
"Dr. Underwood and his staff have been caring for me and my family for 20 years and we are so happy to receive such great care, always!! I’m always greeted warmly and all of his staff are fantastic at their jobs."
"Dr. Underwood and staff are excellent! Highly professional and organized and informative, I can’t say enough. I’m not the “typical” candidate for braces due to my age, but this was completely worth it and if you are older and on the fence about your decision to correct your dental issues, I say go for it! I tell my friends and family I want to go back and relive my life with my current smile, who would know how important that is, it might seem frivolous or decadent, but trust me, it’s not, it’s just like any other task you complete to have good health. Thank you Dr. Underwood and Team!"
"Our family has had a wonderful experience with Dr.underwood and his staff! We've recommended them to our friends who have been equally happy. They are the best facility in the Powell area- so well kept and use the latest technology. Dr.Underwood and his team are super friendly,explain things clearly and are always willing to work around with our schedule. Highly recommend them to anyone looking for a orthodontist."
"3rd child to go to Dr underwood for treatment and still very pleased. Prompt appointments, excellent technology and patient with my kids explaining the entire process. Was able to start treatment today. Very pleased and prepared for kiddo number 4!"
"Dr. Underwood is the best orthodontist that we’ve ever had. He answers questions well and explains what he’s doing. He is a kind man and his office is full of great employees. I must add that there is an app we used to scan and send pictures of my child’s mouth. It saved a lot of time for us to only come in when necessary."
"After almost two years with Smile Doctor and seeing multiple orthodontists within their practice, we love them all, and they remain the best! They always take the time to explain everything the do, they’re so friendly, they speak directly to my daughter. 10/10!"
"Very happy with my Invisalign treatment here with Dr. Underwood and his staff. Everyone is extremely friendly and helpful. Would recommend this office to anyone!"
"We love Smile Dr’s! Everyone is so friendly and they are all so welcoming. All my kids have had treatment at Smile Dr’s and I highly recommend them to anyone looking for orthodontic treatment!"
"I’ve never been to a more welcoming and professional environment for helping my teeth in my life. The staff are kind and helpful, the facility is charming and comfortable. No negatives at all, 10/10 would recommend."
"I’ve never been to a more welcoming and professional environment for helping my teeth in my life. The staff are kind and helpful, the facility is charming and comfortable. No negatives at all, 10/10 would recommend."
"Shannon was amazing!! So great with my daughter who is very timid when I comes to getting work done on her braces! Dr. Underwood is always so kind and easy to talk to. Appreciate all you do! Thanks for making this appointment a great one!"
"I love it here. Great people, great service. I moved from Louisiana and they are happy to have me here with a welcoming heart. From the beginning of my service to the end..they are all wonderful. Check them out!Just finished my braced treatment today. My smile is beautiful 😁.Thank you Smile Doctor"
"I have known Dr.Underwood for a longtime. He is an awesome doctor and treats his patients with the upmost respect and always recommends the care he would provide for his own family."
"I have loved my experience here! The staff eases my angst about being in the chair, the scanning process for Invisalign is super easy and comfortable, and the hours are very convenient for my schedule! Anytime I have a question I ask on the app and a clinician responds very fast! They are super organized and have done a lot (and fast) with my smile:)"
"I have loved my experience here! The staff eases my angst about being in the chair, the scanning process for Invisalign is super easy and comfortable, and the hours are very convenient for my schedule! Anytime I have a question I ask on the app and a clinician responds very fast! They are super organized and have done a lot (and fast) with my smile:)"
"I love this orthodontist office in Hilliard. Every orthodontist hee from Doctor Marshall to doctor Reed now doctor Jude. My whole family comes here and we love the staff!"
"Lori helped me with getting all set up for my Invisalign treatment and she did everything she could to make sure I was getting the best deal and that I understood the agreement. I am excited to get started."
"My both girls got treatment from Smile Doctor. My youngest needed longer treatment than my oldest! They offered Invisalign for her second part of treatment and I was so skeptical about it, didn’t think it was gonna work out! But it worked ! Today she was done with all treatments and result is awesome! They did really good job! They had been so friendly and always smile on their face! Great customer service ! Thank you for your work !"
"Everybody is so nice!! They always make sure you are comfortable and you always know what they are doing. I can’t wait to start on my phase 2 of Invisalign!"
"Everyone was kind and Professional. Communication was great for my daughters treatment plan. They walked us through everything step by step and most importantly my daughter left with a smile and regaining confidence knowing her smile is on its journey to being corrected"
"Everyone was kind and Professional. Communication was great for my daughters treatment plan. They walked us through everything step by step and most importantly my daughter left with a smile and regaining confidence knowing her smile is on its journey to being corrected"
"Everyone is always super kind when I step into the office. They always ask how my day is going and what I've been up to lately. I appreciate everyone's kindness!"
"I'm updating my review from one year ago to share that both of my children have completed their braces with Smile Dublin. In all of the years we were working with them, including the transition when Smile took management of our original office, have been wonderful. The dentists and staff have been attentive and so friendly. They are great about helping out with poking wires between appointments and have great customer service. The office is clean and comfortable. We have loved it there."
"Professional, detail oriented and caring team has taken care of my kids and their ortho needs for years. Everyone is always willing to go the extra mile to be helpful."
"Great experience! I started my ortho treatment as an adult and couldn't be happier with the results. Staff is knowledgeable, friendly and cares about the best treatment for each individual. My kids will be starting their own treatment plan soon."
"I would highly recommend Smile Orthodontics - Powell!! The treatment coordinator is amazing, so helpful, knowledgeable, and caring!! Everyone is very professional, the office is welcoming and comfortable, the equipment is impressive and the employees work so nicely as a team to help make everyones experience a good one."
"Always gentle and nice when adjusting my daughter's braces. They have a nice waiting area where my son can play while his sister is getting worked on.Now my son is in braces and the the staff does a great job seeing them on the same day."
"My experience with was a 10/10 from check in, up to the moment I left. I came in for a consultation and second opinion as I already have braces. Dr. Underwood was so informative and helpful. He's very clear in the way he communicates and truly does listen to your concerns. Lori on the financial care team thoroughly walked me through all of my options. She was so helpful, and went above and beyond. I didn't feel pressured or like I was being sold on anything. Dr. Underwood and Lori exceeded my expectations, and all though for logistic reasons I won't be a patient, I'll pass on my recommendation to family and friends!"
"I’ve been going here since I was a little kid. My whole family and I can agree this place is like a second family. The bonus is just how good they are with straightening and fixing teeth."
"It was a great experience.Even though I hated smiling when I first when in, and today I got my brackets taken off and I can’t stop smiling. Everyone was professional, courteous, and friendly.As someone who started their transition after my initial appointments, the staff was amazing in handling it."
"Dr. Underwood is THE BEST ever!!! It’s fun to be his patient and he’s a great orthodontist. I don’t wish for crooked teeth again, but if I did I’d go back to him every time!"
"Dr. Underwood & all of his staff are awesome. Both of my kids did Invisalign. We had a great experience during every visit! Would definitely recommend!"
"Staff is always nice and they have done a great job with my sons teeth. Braces are coming off soon and we are excited to see his new smile! Keep up the good work!"
"The visit today went so smooth and so swift! Both the orthodox and the technician done a fabulous job in getting Our daughter in and out. They took care off the issues and we left them smiling"
"Dr Underwood’s staff are all top-notch. Every time I visit with him I leave a happier person.My Invisalign treatment was easy and so effective. I am extremely pleased with the results. The technology that they use is remarkable.Adrienne took very good care of me today."
"Finally broke down and straightened my teeth!!! So happy with the results, I have a beautiful smile now, gums all even, teeth perfect. Everyone at Dr. underwood’s office was delightful to work with- thank you!"
"The staff is amazing and our kids really have enjoyed their experiences here. They are knowledgeable and try to do the best for the needs of your kids. Would highly recommend."
"The staff is friendly, very helpful and the atmosphere is positive. The building itself is very clean and the employees make sure that every area is kept to and above standard.Knowing about Covid-19 and experiencing it, it makes you feel safe coming into the office for your appointment because you know that your office team does their part and does it well."
"Absolutely amazing staff. Every person I’ve come into contact with from the front desk, the dental assistants, the dentists/orthodontists everyone is welcoming, caring, and always very thorough. I’ve been working with Dr. Reed and Emilee (I can’t remember her specific title but a fantastic patient coordinator) on starting the Invisalign process and between needing a referral to an osu oral surgeon, the billing, and the plan in general I always feel very informed and they explain everything very well. 10/10 would recommend this office to anyone!"
"The most amazing orthodontist we have ever seen or heard of. It's been more than 18 months that they are taking care of my daughter's teeth. To start with she had a lot of issues and she is now so close to get her braces removed. Every visit with the amazing staff and the doctor is a treat. We love going there. Prices are just great too. Thanks Smiles doctors in Powell, OH. You guys are simply amazing!"
"Dr. Underwood and the rest of the staff have been very welcoming and kind throughout this process of getting my teeth straight. I would reccomend him to all friends and family. Thanks"
"As an adult, one always hates to think about getting braces, but Dr Rolo and her staff were so warm, friendly and competent that I immediately relaxed and had a wonderful experience."
"Beyond grateful we found Dr. Underwood and his staff when the dreaded braces conversations started! The ease and friendliness of each visit makes you feel at home and knowing you are getting the best care!"
"Took my kiddo to have a consultation for braces and ended up getting them started the same day. Everyone is so very friendly and nice. They take their time to get to know you and made my son feel very welcome and comfortable. I would highly recommend them!"
"Considering it IS the orthodontist…both of my kids have had great experiences! Always professional, yet fun, always on time, and always do a great job explaining the plan."
"The folks at smile doctors are so warm, friendly and caring that they put my son right at ease. They made the experience of getting braces so easy and special that my son actually enjoyed it! What a wonderful place."
"Excellent job! My permanent retainer was fixed quickly and thoroughly and they saved me at least $150 because the wire wasn’t broken. Very professional."
"We LOVE Dr. Marshall and his staff. Everyone's always friendly and smiles all the time. Their work is amazing. Our son has never complained. They always explain their methods and the procedures, so there aren't any surprises. We can always reach the staff with questions and get help immediately. We recommend Dr. Marshall to anyone and everyone that needs braces or orthodontic work. We met with several doctors and Dr. Marshall was our son's first and only choice. He talks directly to the patient, no matter their age. At 10 years old, our son felt like an adult, making adult decisions. He loved being addressed like an equal."
"I have known Dr. Underwood for 10 years, when I tell you he is the best orthodontist I mean it! I refer all of my patients to him. He is very caring and takes great care of all his patients. I highly recommend him."
"Silvia Myers was amazing at breaking down the process and explaining it in terms easy to understand. She was very knowledgeable and efficient. Thank you, Silvia"
"The staff here are absolutely amazing! My daughter had so much anxiety about getting braces, but they made it the most pleasant experience for her. After her appointment, she was excited to show off her new braces! I highly recommend!"
"This is one of the best dentist by far I had tooth sensitivity on one of my tooth and I told her then she went on to take extra precautions to make I wasn’t in any pain and I change to a lot different dentists because I experienced very rude things this one is by far the best one yet and also I would like to mention I Was 30 min late and they still saw me I will be definitely coming here in the future"
"The service and staff was nothing short of professional and outstanding. Each trip was like going to see family. Dr. Marshall always made sure to ask how things were going and how the family was doing. Wonderful experience."
"This is my absolute favorite ortho office. If youre thinking about getting braces/invisalign(Ive done both), GO HERE!Everyone is so professional, accommodating, friendly, & welcoming. Theyre amazing on payment planning, scheduling and their work"
"My experience was generally excellent with this office (Plain City). All of the staff prioritize customer service, but I had particularly stellar experiences with Sylvia, the treatment coordinator, and several of the Orthodontic Assistants including Lindsay, George, and Andrea. Dr. Zwick and Dr. Reed are both outstanding clinicians with a breadth of knowledge — they were able to successfully manage my complex orthodontic case in close consultation with my dentist and oral surgeon, eventually giving me the smile I have always dreamed of.Based on my research, pricing for my comprehensive treatment was competitive for the area and appropriate for the services I received.As far as drawbacks, the plain city location was a bit out of the way for me, but this not was not enough to dissuade me from seeking care with this practice."
"My son just finished his 2 year process of braces and fixing an overbite. The staff has been so friendly and professional. We are extremely pleased with the results.I highly recommend them, not just for kid's either. I had braces there as an adult and the results are fantastic."
"Our dental assistant was excellent at answering my questions. Very friendly and polite. Just like ALL the staff at the office are for every visit. Can’t say enough good about this office!"
"Silvia and Justin are great! All staff is awesome really, they will answer all your questions, they go above and beyond to make your experience a great one, very comfortable and clean environment and the prices are very reasonable for the quality of the treatments."
"My daughter Ava has been going here for almost a year. She loves her braces, and can’t wait for her new smile. She had a pretty big gap between her front teeth, and it’s already gone. She loves it. Still about 12 months to go but happy with the progress already! Staff and Dr. Marshall are wonderful!"
"Amazing environment! Such nice people and kind hearted souls.I had Justin do my teeth and he was AWESOME!! Absolutely hilarious, kind, and sweet. Hope to have him again!"
"Justin was my doctor today, super funny and nice guy, performed his job perfectly. I highly recommend him as an orthodontist. I am very happy with how my appointment turned out today!!"
"Clean, professional, and kind. The staff as a whole is amazing and I would get braces a second time just to come back! I had Justin today and it was the most pleasant experience I’ve ever had with any doctor. I really vibed with that guy. :)"
"Justin is the bomb ! (As he would say😂) from the moment he called me back he had my laughing and made my appointment fun ! I highly recommend smiles doctors . Everyone there is great !"
"Took my son for an Invisalign consult and due to such a wonderful experience there was no need to meet with other referrals! Hannah was great at explaining the process to my son and setting expectations for success. Her welcoming demeanor and positive attitude is what every office needs!"
"Quick, professional visit today! I’m very satisfied with my Invisalign treatment thus far and appreciate Dr. Marshall and his staff! Recommend Smile Dr.’s/Dr. Marshall for older patients like myself who need orthodontic work!"
"Such an amazing office! Dr.Underwood and his team are always so welcoming. They are quick, safe and everyone always has the best attitude! I am having the best experience with my Invisalign.... I recommend it to everyone I meet!"
"A friend of mine recommended Dr. Underwood. He, and everyone at his branch is very professional and kind. We are glad that we found such a good Orthodonist. He IS the Smile Doctor!"
"A friend of mine recommended Dr. Underwood. He, and everyone at his branch is very professional and kind. We are glad that we found such a good Orthodonist. He IS the Smile Doctor!"
"We had our first virtual appointment today and it was so easy and the staff is so friendly! All we had to do was take a couple of pictures of my daughter’s teeth, they called me and went over what they saw, and that was it! Thankful they are able to adapt and still support their clients!"
"I went to a lot of consultations and by a lot I mean way too many!! Finally I found this place online and went in for a consultation , they gave me the cheapest price and the fastest result time. I chose Invisalign after a long discussion with the care team and what they though were pros and cons of them. I liked this place from the get go because many other places were trying to push a certain type on me and trying to persuade me to get one not the other. This place showed me all my options and told me they would all give me the same result but then laid out pros and cons of each and they were very non biased about it. I finally got my Invisalign on yesterday. It wasn’t painful and still isn’t painful today other than my expected soreness here and there. So far a very great experience with this place and I look forward to a great smile!"
"LOVE Dr. Marshall’s office! The doctor and staff are beyond amazing! They are always on time and thorough in their explanations. They are so good with my son! My son and I have both have our orthodontic work done here and I would highly recommend them!"
"very nice people and same day appointment available .people are so nice and frendly .Not only people price for the services are affordable to evryone."
"I'm a dentist and took both of my boys to see Dr. Underwood. He and his team did a fantastic job; I'd highly recommend his office to anyone needing orthodontic treatment."
"Amazing!!! I have a huge fear of dentists so I’ve never really settled for just one. In all my years I’ve been inconsistent with dentists, but today he may have changed that. I chipped a front tooth a week ago and today they fixed it perfect and it was painless. You can’t tell I chipped it, the tooth looks and feelings the same as before. He made my experience so much better than I was expecting. I highly recommend for those with fears."
"Words can't even describe the wonderful experience we've had here. Dr. Underwood, Dr. Rose and all staff are amazing!! They are so knowledgeable and caring. My daughter is almost done with her braces and she says she's sad that she won't get to see everyone at this office all the time once her braces are off. We feel like everyone is family. This office sends such nice birthday cards and even cards just because. From day one we have felt so comfortable and welcome here. They work with you and prices are awesome and the work they do is fantastic! Thank you for such a great experience! We're going to bring our other daughter and son here as well. Recommend this place to anyone and everyone!! You all ROCK!! Thank you for what you've done for Makenna! :) -Vince and Courtney Brodkorb"
"Both of my daughters are patients here and they are so wonderful to us!!! My brother is our dentist and looked over the plans from the multiple offices and said they had the best plan and pricing by far!"
"Dr. Zwick and his staff have been wonderful during my 19 month orthodontic journey. Always flexible and accommodating!!! The staff are friendly and know what they're doing. Dr. Zwick is the best at what he does!"
"Great staff. The atmosphere is so very positive. The staff always seems happy and are extremely friendly. We love Dr. Underwood!!!!! Really impressed with the communication. I like to know what's going on--and what to expect. My son's teeth are moving--and they are looking better by the day!! They do such great work. I couldn't be happier with them!!"
"Excellent! Words can't say what Trio has done for me cosmetically, physically and emotionally. My TMJ is finally fixed. Pain free finally at 50 years old! I thought it would never happen and my smile looks great too!"
"I just can’t say enough about Marshall Family Orthodontics! They truly are a family! From the receptionists to the technicians and everyone else in between! They are polite, friendly, compassionate and show that they love what they do! And this all stems from Dr. Marshall himself! He truly is a great Dr. and person! He has truly made a difference with my kids! My oldest had braces and now we are waiting on my 2nd to get them. I wouldn’t think of even looking to go anywhere else! My youngest is a talker and question asker and everyone is so patient including Dr. Marshall! Thank you for doing what you do!"
"We have been very pleased with the treatment our daughter has been getting with Dr. Zwick and his associates. They have treated her with respect, patience and went way above the normal care. I would definitely recommend them to anyone whom is in need of an orthodontist."
"The staff here is very friendly, always on time and quick with appointments, but very informative. I like that the end goal isn't to put braces on everyone; they've been monitoring my older son's teeth for 3 years (no charge) and said at the last appointment that he may not even need braces at all. Dr. Underwood is great with children, too."
"My daughter just got her braces off today and I couldn’t be more pleased! Dr. Marshall predicted 18 months and it was 18 months and one day. I will recommend this practice to anyone and everyone!"
"Every time I take my kids to see Dr. Underwood we have a great experience! Everyone is nice and always smiling! My kids love Dr. Underwood! I highly recommend Underwood!!"
"Dr. Marshall and his staff are wonderful! Our son needed braces and was nervous. Dr. Marshall made him feel at ease. I will be recommending him to our friends."
"Dr. Underwood, Dr. Rose, and their awesome staff made this a wonderful experience. I am so happy with the results! My teeth look great and I couldn't be happier. I will miss seeing the friendly staff, but I am thankful for the care and service I received. Thank you so much!"
"I recently went into the Westerville office to remove my permanent retainer and have an overnight retainer made (braces were many years ago). I've had some bad experiences with dental work before and am always hesitant, but this office blew my expectations! Every part of the experience (scheduling the appointment, checking in, doing initial paperwork and pictures, and most important, having the retainer removed) was professional, approachable, and honestly enjoyable. Not to mention, I wish I were small enough to play on the tree house!!"
"Being the first Ortho experience for our family I didn't know what to expect. Having now finished treatment for our daughter, I can say Dr. Zwick and the entire Trio team exceeded my expectations in every possible way. (And I'm very particular with this stuff)- Most importantly, the professional medical care of my daughter was exceptional. Her teeth look magical and she felt comfortable with the team and how she was treated in every phase. Friendly, caring and helpful. I enjoyed going with her. (And the coffee - and the popcorn on the last day. Your Other kids, if they have to wait on you, will love the games.)- The office team was so helpful and welcoming. Never had a bad day there.- another thing I LOVED. If your appointment is AT 10:10am. It will be ON TIME. (Okay, at least super close anyway). You didn't wait and wait like other Dr offices. Thank you Trio for appreciating the value of our time. So well managed.Highly recommend them in every fashion. Our Next daughter will be another Trio success!"
"Definitely would recommend! Dr. Zwick and all the staff are friendly and helpful, location is easy to get to with plenty of parking, and the cost for braces is comparatively priced. The lobby is always clean and offers refreshments while you wait. We experienced two orthodontists with my older son due to moving and they were nowhere near as hospitable."
"Three of our family members have improved their smiles with Dr. Zwick. The office staff is very helpful and accommodating. Dr. Zwick is friendly and makes us feel like he cares about each of his patients. We have been very happy with our results!"
"This practice is so well run. Everyone is kind and caring, from Dr. Zwick, to all of the hygienists to the front desk staff. They are very patient with younger kids and make sure treatments aren't scary. Staff go above and beyond- willing to check on and fix a problem with kid #2 even though only kid #1 had an appointment, saving us tons of time!"
"I love this practice! We have 2 daughters in braces at trio. This practice is so well run and everyone who works there is so friendly and caring- from Dr. Zwick, to each and every hygienist to everyone at the front desk. They are very kind and patient with young kids (especially nervous ones!) They truly go above and beyond- today our older daughter had a long appointment. While we were there, I mentioned to Hailey that our other daughter was having a problem and she took the time to check it and fix it even though she didn't have an appointment today, saving us a ton of time!"
"I had the absolute best experience here! The vibe is professional and friendly. There's a welcome as soon as you get in the door from the reception area. Questions are given full attention and explanations keep coming until you are satisfied. i was an older patient and out of the norm for this kind of practice, but equally welcomed. i miss going there!"
"The entire team is amazing. Dr. Underwood is so engaging with the kids and really makes them feel excited about the process. Lisa Gualtieri was so helpful and fun. I can not say enough about how much I love my kids being under their care. ⭐️⭐️⭐️⭐️⭐️"
"Second child at Trio Orthodontics. My first just got her braces off a few months ago. She wasn't the perfect patient, but her smile looks great and she's wearing her retainer to stay on track with her treatment. My son has a completely different set of issues, but I'm confident that he will have good results as well. We like this practice b/c they are friendly, quick service when we go in for adjustments, and my kids are comfortable with everyone. Both my kids had issues that were beyond cosmetic. consultations were very thorough and it was clear to me the need for their braces and what results to expect. We did not go to more than one orthodontist to price shop, because we felt that the service here would be higher and the results reliable."
"Second child at Trio Orthodontics. My first just got her braces off a few months ago. She wasn't the perfect patient, but her smile looks great and she's wearing her retainer to stay on track with her treatment. My son has a completely different set of issues, but I'm confident that he will have good results as well. We like this practice b/c they are friendly, quick service when we go in for adjustments, and my kids are comfortable with everyone. Both my kids had issues that were beyond cosmetic. consultations were very thorough and it was clear to me the need for their braces and what results to expect. We did not go to more than one orthodontist to price shop, because we the service from the very beginning has been professional, careful, and efficient and we had such a great experience with the first kid no reason to waste time price shopping over the second."
"Dr. Brown and his staff are awesome! They are professional and very friendly; always greeted with a warm smile and hello. The team does their best to acommodate your work schedule and kid's school schedule. My son went to boot camp 3 weeks after his braces came off and lost his retainer a few weeks later which caused his teeth to shift. When he came back home on leave, Dr. Brown and his staff got him in right away and had the retainer replaced the same day. We received world class service from a world class team! I recommend Dr. Brown's office for your orthodontic needs."
"Love Trio Orthodontics! My daughter was due to get her braces off and the Trio team bent over backwards to find time for her to get them off the day before her birthday. She was thrilled and what a great birthday present!!"
"The difference in my daughter's teeth after only 6 months is amazing. That fact alone is reason enough to love Dr Zwick and the team at the Dublin Trio but add to that how incredibly nice everyone there is and I can not imagine a better orthodontic experience. My daughter never dreads going in for an appointment and sometimes, I think she actually looks forward to it because she gets to change the colors on her braces. I really do think we will miss seeing the Dublin team when we are done in 2018, that's how nice they are and what a good experience it is."
"Our son just finished with his first round of braces. Everything went great! All of the staff is so professional and caring. The experience of braces can be challenging, but Trio really does so much to make you as comfortable as possible through the whole process! Thank you!"
"The staff are very personable to the patients and their families. They take the time to make the patients feel comfortable and explain everything and answer any questions. You can tell that DR Underwood loves his patients and he's always smiling and has a upbeat attitude. I highly recommend them."
"I can not say enough about this practice. Dr. Zwick and his staff are polite and friendly. They truly care about the overall well being of their patients and the results they produce are second to none."
"My daughter has been going to this office for a few months and recently got her braces put on. The staff has always been friendly and great to work with. Very happy with our decision to go here😊"
"We always feel welcome and well taken care of at Trio. Seriously, the best in the business. My child is having a great experience; and, who would think going to the ortho would be a "great experience?" !! Payment plan was easy, procedure for braces made sense and is working really well, and the customer service is out of this world. My son is next for braces, and I feel very confident he'll get the same great care."
"I have never had a bad experience at Trio! The staff is always so friendly and Dr. Underwood is amazing! My daughter has special needs and he ad the entire staff are so sweet & patient with her. I also like that he takes an individualized approach to the treatments he recommends."
"Braces at forty wasn't in my plans, but with the experience I had at Trio, I have no regrets. From the initial consult and every visit with the friendly and professional staff and Dr. Zwick, my experience with braces couldn't have been better. My smile is more confident than it's ever been....a big thank you to Dr. Zwick and the team at Trio Orthodontics"
"I called in 28 October to make some adjustment on my braces and was scheduled for an appointment that day. Great service. Trio Orthodontics is the Best!!!"
"Excellent facility and very friendly, professional staff. My both kids are undergoing orthodontic treatment here. Couldn't be happier with billing, appointment scheduling and care."
"We love Dr. Brown. He is very helpful and accommodating, getting us in when needed. My daughter loves her new smile and my son can't wait to see his! **Love the professional photo that he buys at the end of treatment as well!"
5.0
Review from
Google User
Source:
Google
Aug 30 2016
"We love Dr. Brown. He is very helpful and accommodating, getting us in when needed. My daughter loves her new smile and my son can't wait to see his! **Love the professional photo that he buys at the end of treatment as well!"
"I can't say enough about Dr. Zwick and the rest of the Trio Ortho team. I ignored a few dental complications throughout adolescence until they became an adult problem. Dr. Zwick coordinated with my Dentist and Periodontist to create a plan that included braces, removing my final baby tooth (at 26 years old), bringing down my adult tooth, removing another tooth and installing an implant with a crown. It may sound like an awful 21 months, but Dr. Zwick and the rest of the office made every appointment seem like a family reunion. Extremely accommodating to last minute adjustments and check-ups. I'd recommend them to anyone."
"Very friendly & informative on what & how the plan of care is going with my daughters braces. It's interesting to see how much orthodontics has changed in the past 20yrs when I had my braces. Very pleased with the entire Trio Orthodontics team!"
"Great experience! I have two 13 year old boys in braces with Dr. Underwood and I absolutely love their office. From the receptionist to the Doctors. I recommend them to all my friends."
"I am at the end of my ortho treatment!!! I must say,I am amazingly impressed with the outcome of my treatment. Went into braces with the understand that there were no guarantees that Dr. Zwick was going to have success on my TMJ. Within a few months my constant ear ach disappeared. The pain in my jawl subsided. I haven't been able to sleep on my left side for years. Thanks to Dr. Zwick, I am forever greatful for!!! I am now sleeping on left side without any discomfort, jawl not locking, ear ach gone. Wow what an amazing job!! Thank you for you professional expertise. I would also like to thank the staff for scheduleing me in and out of the office within 20 min treatments. Your staff is so pleasant, always friendly, professional and in a good mood, frond desk was very accommodating in scheduling me in on days and time that worked for me!!! I can't say enough for how greatful I am with my experience with Zwick trio ortho!! Thanks Again Dr. Zwick and Staff!!Amazing!!!"
"I was blown away by their amazing customer service, their state of the art equipment I've never seen anywhere else, and that the orthodontist said my son wasn't ready yet! I appreciated his honesty! We'll definitely use him when my kids are old enough and ready for braces!"
"Dr. Underwood, Dr. Rose and Staff are absolutely amazing! What a fun, caring group of people! The doctors are excellent and care about each and every one of their patients! The staff is fun and Highly recommend to anyone looking for excellent orthodontic care for themselves or children!"
"Three generations deep into our experience with this practice, along with extended family members, we are exceptionally happy with our level of care here. I sincerely appreciate all that Trio has done for my family. I love my smile, and I love my kids' smiles!"
"Entering blindly into the world of orthodontia scared us but Doctor Jared Zwick and his team made every step of the way a breeze! My daughter has beautiful straight teeth in a year and now we are heading down the path with our other two children. What I love about the Trio group is the fact that I don't feel like they are rushing us through and won't do anything until the time is right. I don't feel like we are oversold on any treatments and they have all "held our hand" and guided us every step of the way. If we ever needed any last minute adjustments to retainers or braces, they immediately get us in. We have never had to wait for our services. The atmosphere is wonderful. You can tell that they are a family and they care about each other and enjoy their time at work. It's great to always be welcomed by all and we appreciate their professionalism! We highly recommend Doctor Jared Zwick and the Trio team!"
"Our son has been seeing Dr. Zwick for over 5 years, staff is friendly and professional, efficient and encouraging. We appreciate Dr. Zwick's recommendations and expertise."
"The staff and doctors are so friendly and efficient. The walk my daughter and me through what they plan to do. We really feel at home. I would recommend them to others."
"I love Dr. Zwick and his team! They always go above and beyond to make our orthodontic experience a pleasure. With myself and my daughter in braces, we spend a lot of time there."
"Great visit. We have been going there for a year to plan his development. We were on time and so were they. Clean professional environment. Unfortunatly they are out of nerwrok for Metlife group plan so braces will cost 500 more."
"As a health care professional I expected excellent care and they exceeded expectations, but I didn't expect everyone to be so incredibly nice that I developed new friendships! I would recommend Dr. Zwick and his superb staff to everyone!"
"We love Underwood Orthodontics now Trio Orthodontics!! My husband and 2 of our 3 children have been under treatment here. The staff is amazing and always friendly and happy!! Highly recommend!!!!"
"Dr. Zwick and Angie made us feel very comfortable and positive about switching to his office after a less-than-wonderful experience with a different orthodontist. We both felt that everyone who works at Trio wants what is best for each patient. We feel like we are in good hands now!"
"The BEST Orthodontics experience you can expect. Dr. Underwood is such a great professional and person. All the staff are friendly and understanding as well."
"I have had three daughters treated by Doctor Monfort. His professionalism and knowledge as well as his staff exceeds any expectations I could of had. Thank you for wonderful service and three of the most beautiful smiles!"
"Everyone is so kind, professional, and efficient! Dr. Monfort is very experienced and knows exactly what he is doing, and took the time to thoroughly explain the treatment plan during the consultation. His assistant Angie is extremely caring, and they make communication easy, always replying emails and phone calls within a day or two. You can definitely trust everyone in the office to do a great job, and they provide the highest level of care."
"On my first visit for an orthodontic assessment by Dr. Zwick, I felt welcomed by the staff, well informed regarding the proposed treatment by Dr. Zwick, and optimistic about outcomes."
"Everyone from the office staff to Dr. Zwick are very friendly and knowledgeable. They make sure through every step you are comfortable while they work on you. I can't say enough about them. The are wonderful. Thanks for everything."
"As usual, my visit with MonfortZwick was fantastic. After examining me for a bite examination and retainer refitting and potential bite splint, Dr. Monfort took the time and walked through all of my options and why he didn't want to go to the most expensive option, but instead create new retainers for me (free of charge) and see how they did. I walked out more informed of my options and very pleased. Thanks!"
"This is a well run office with qualified and friendly professionals. I would recommend this practice to others. My initial experience was very positive."
"I walked out realizing that what you do is closer to an art form than orthodontia. I always feel comfortable and safe. With the added bonus of getting issues resolved. Thank you!"
"From the moment my daughter and I walked in we were impressed with the warmth of the office. Everyone was friendly and kind from the receptionist to Dr. Zwick. Dr. Zwick took the time to answer every question we had as well as questions we didn't even know we had. He even addressed my daughter's apprehension about the required procedures. The entire experience was more than pleasant. Thank you!"
"Our experience at Monfort Zwick Orthodontics was superb. Dr. Zwick set out a plan for my daughter and it was followed to the tee. If she needed to be seen after hours for an emergency, she received after hours care, no exception. Every appointment was on time and completed in a very short period of time. Best of all, my daughter loves her smile and is so proud of it. We wouldn't go anywhere else. Thank you so much!!!"
"At my consultation with Dr. Zwick, I could tell that both he and my cosmetic dentist, Dr. Mariani, wanted to do everything they could to make the process of fixing my teeth go as smoothly as possible. Because I have an enamel deficiency, my case is unlike most; however Dr. Zwick and Dr. Mariani have worked together to embrace the challenge in a professional and personal manner. When I came back to have my braces put on, the hygienists I worked with were an absolute delight! We were laughing and smiling together while I was in the chair and I felt very comfortable at the office! I don't like dental work all that much, but the hygienists and Dr. Zwick made putting on my braces a quick and easy procedure. Overall, Monfort and Zwick Orthodontics has by and far exceeded my expectations!"
"Great experience everytime- the staff is friendly and very helpful (they answered my 1001 questions, and helped put me at ease as I got braces for the 1st time). Also, I love that no matter how long it's been since I've come into the office, they know me by sight, and seem genuinely interested in my well being. Thanks!"
"We are so grateful for Dr. Zwick and Barb! They certainly know how to make my son feel comfortable during the exam as well as keeping me well informed about the treatment that lies ahead! I feel quite confident that we are in the best of hands!"
"Yours is the third orthodontic practice that we visited and the one that we are choosing to use. Your recommended approach to treatment for our daughter is measured, yet proactive. We are looking forward to working with Dr. Montfort and the professional staff at MonfortZwick Orthodontics."
"Love the staff, wonderful office to visit and Dr. Montfort and Dr. Zwick are so good at explaining treatment plans and making the process as quick as possible.All three of my sons have been patients and wouldn't consider any other orthodontist!"
"It is always a good experience coming into the office! My son never feels anxiety about coming and is always relaxed when he is having work done. The staff is always friendly and a pleasure to work with. It is amazing what Dr. Monfort has accomplished with my sons teeth! They were a mess and are so beautiful now! We feel so lucky to have been referred to Dr. Monfort and it is always a pleasure dealing with him and his staff! Karen S."
"My daughter has been going here for 3 years. She had a palette expander, then braces. She isn't the best patient in the world. There were lots of tears. However, the staff was very patient with her and walked her step by step and calmed her anxiety. The staff is very friendly and welcoming from the secretaries to the ladies working on the teeth and lastly Dr. Monfort. We have had a great experience and would recommend them to everyone for their orthodontist needs."
"My first impression was your office is beautiful, and the technology used throughout made me feel that I was getting the latest information in the orthodontia field. Angie was great, very kind, and put my daughter at ease. Dr. Zwick explained treatment options and the reasons behind the recommendations better than any of the previous 3 orthodontists we had seen. We'll be back! Thank you."
"Your office is always very nice and easy to talk to. Clean and efficient. This last visit that Victor made seemed to be a little bit longer wait then we are use too but normally your office is right on time which is very much appreciated by many people. Please keep up the great work! ""
"Great job by everyone at MZO. It's always fast and easy and everyone is friendly. I would definitely recommend to a friend. I'm very happy with the product so far."