Patient Reviews
"Dr Underwood is the best. My son and then I both did Invisalign with him and he is so nice. We were also thrilled with the results!"
"Dr. Underwood is the best! Great staff! Kind and knowledgeable -they work with you based on your needs and preferences. We have one kid in braces and the other in Invisalign and very happy with both!"
"Smile Doctors Orthodontics really helped my smile transform and Dr. Underwood and his team really are the best. My Invisalign plan was convenient and easy to fit into my lifestyle, plus the care and attention to their clients is remarkable. It was fun seeing my smile changing every week with Invisalign and I highly recommend Smile Doctors Orthodontics to anyone thinking about improving their smile :)Update: I just finished with my Invisalign plan and I’m so pleased with the results! It been a great journey and Dr. Underwood and his team have helped me so much to have reached this point! Thank you again for taking such wonderful care of my smile. My family and friends have noticed that I’ve been smiling a lot more these days!"
"My experience was great! The office and staff was welcoming and friendly. Scheduling was easy and the staff was flexible with changes. The experience was worth it! I did an Invisalign program with them and they worked with me to ensure that I was ok with the process and results I was achieving. The Smile Doctors app was also extremely handy."
"We had a great experience with Dr. Underwood for my son’s Invisalign journey. Appointments were always on time, although sometimes hard to schedule, and everyone at the practice was wonderful to deal with. Highly recommend!"
"I did Invisalign with Dr Underwood and it was a wonderful experience from start to finish. Dr Underwood and his whole staff are so nice and professional. They made the process as easy and painless as possible. I absolutely recommend them!"
"I have been seeing Dr. Underwood for a little more than 1.5 years, as part of the invisalign process.Im not one to leave reviews, but I felt it was extremely warranted based on my experience.Dr. Underwood is kind, outgoing, personable, and incredibly professional in everything he does. He takes time to review information and answer any and all questions the patient might have.He is always upbeat and positive and truly cares about the patient experience. I can't recommend him enough to someone who is looking for a great orthodontist.His staff has been great and a pleasure to work with as well....11/12/2025: I wanted to take a moment to update my review from previously, as Google appears to only allow one review per customer. Today, I finished my invisalign process with Dr. Underwood and his staff and things could not have gone smoother. They've taken care of me since thr first day of this 2 year process.One person I wanted to take a moment to highlight is the clinician that worked with me closey during numerous appointments was Karly. She was extremely kind, professional, knowledgeable, personable and always looked out for my comfort and well being. I trusted her judgement and she was gentle through the process. She is excellent in what she does.Im not one to write reviews, but I was blown away by Dr. Underwood and his staff. I can assure you that they will take care of you and your family."
"Always a great experience! Fun and welcoming! Great results so far with Invisalign for my 11 year old."
"I had a great consultation experience and have signed up for Invisalign! Everyone was friendly and knowledgeable and I look forward to working with them."
"Everyone is so friendly and helpful. The facility is super nice, clean, and organized. I had a lot of help regarding my Invisalign plan. The people there made me feel so welcomed and comfortable. I really recommend anyone to go here!!"
"Dr. Underwood and staff are amazing. Great experience with Invisalign."
"Dr. Underwood and staff are amazing. Great experience with Invisalign."
"Always a pleasure to visit with Dr. Underwood and his team. Top notch facility, technologies, and staff. It's distinctly possible that he is the most awesome orthodontist of all time! I got Invisalign treatment along with my 2 teenage sons. Everyone had a great experience!"
"Dr. Underwood and his team are the best. They listen to you and work hard to give you the smile you've always wanted. Invisalign was easy and great for my lifestyle. Scanning was a breeze and I really enjoyed watching my smile transform week after week. You won't find better care than here!"
"I have been doing my Invisalign treatment through them. My teeth have become significantly more straight and they have made the process very easy. I have just recently finished my treatment and they did an amazing job. Doctor underwood is one of the best out there with Invisalign treatments and him and his staff are all very professional. I would highly recommend doing your Invisalign treatments through them."
"Dr Underwood and staff are always friendly, prompt, and thorough. We were pleased with the results of 2 kids’ Invisalign experience and outcomes."
"Very happy with my Invisalign treatment here with Dr. Underwood and his staff. Everyone is extremely friendly and helpful. Would recommend this office to anyone!"
"I have loved my experience here! The staff eases my angst about being in the chair, the scanning process for Invisalign is super easy and comfortable, and the hours are very convenient for my schedule! Anytime I have a question I ask on the app and a clinician responds very fast! They are super organized and have done a lot (and fast) with my smile:)"
"I have loved my experience here! The staff eases my angst about being in the chair, the scanning process for Invisalign is super easy and comfortable, and the hours are very convenient for my schedule! Anytime I have a question I ask on the app and a clinician responds very fast! They are super organized and have done a lot (and fast) with my smile:)"
"Lori helped me with getting all set up for my Invisalign treatment and she did everything she could to make sure I was getting the best deal and that I understood the agreement. I am excited to get started."
"My both girls got treatment from Smile Doctor. My youngest needed longer treatment than my oldest! They offered Invisalign for her second part of treatment and I was so skeptical about it, didn’t think it was gonna work out! But it worked ! Today she was done with all treatments and result is awesome! They did really good job! They had been so friendly and always smile on their face! Great customer service ! Thank you for your work !"
"Everybody is so nice!! They always make sure you are comfortable and you always know what they are doing. I can’t wait to start on my phase 2 of Invisalign!"
"Both of my girls had their Invisalign here, and I can only say good things! So friendly, professional and available!"
"Dr. Underwood & all of his staff are awesome. Both of my kids did Invisalign. We had a great experience during every visit! Would definitely recommend!"
"Dr Underwood’s staff are all top-notch. Every time I visit with him I leave a happier person.My Invisalign treatment was easy and so effective. I am extremely pleased with the results. The technology that they use is remarkable.Adrienne took very good care of me today."
"So glad my regular dentist recommended Dr.Underwood! The entire staff was so nice and welcoming. I cannot wait to get my Invisalign started!"
"Took my son for an Invisalign consult and due to such a wonderful experience there was no need to meet with other referrals! Hannah was great at explaining the process to my son and setting expectations for success. Her welcoming demeanor and positive attitude is what every office needs!"
"Such an amazing office! Dr.Underwood and his team are always so welcoming. They are quick, safe and everyone always has the best attitude! I am having the best experience with my Invisalign.... I recommend it to everyone I meet!"
"I recently went into the Westerville office to remove my permanent retainer and have an overnight retainer made (braces were many years ago). I've had some bad experiences with dental work before and am always hesitant, but this office blew my expectations! Every part of the experience (scheduling the appointment, checking in, doing initial paperwork and pictures, and most important, having the retainer removed) was professional, approachable, and honestly enjoyable. Not to mention, I wish I were small enough to play on the tree house!!"
"Entering blindly into the world of orthodontia scared us but Doctor Jared Zwick and his team made every step of the way a breeze! My daughter has beautiful straight teeth in a year and now we are heading down the path with our other two children. What I love about the Trio group is the fact that I don't feel like they are rushing us through and won't do anything until the time is right. I don't feel like we are oversold on any treatments and they have all "held our hand" and guided us every step of the way. If we ever needed any last minute adjustments to retainers or braces, they immediately get us in. We have never had to wait for our services. The atmosphere is wonderful. You can tell that they are a family and they care about each other and enjoy their time at work. It's great to always be welcomed by all and we appreciate their professionalism! We highly recommend Doctor Jared Zwick and the Trio team!"
