Patient Reviews
"Fantastic experience. The staff is always friendly and professional and Dr. Underwood is great. Highly recommend!"
"Dr. Underwood and the Capital City team have been great! My end results were amazing and it was an overall great experience! I would definitely recommend this office."
"Dr. Underwood at Capital City Orthodontic Specialists is amazing—as always! Kingston has truly enjoyed every visit, which says a lot, and he’s beyond excited to finally be getting his braces. Dr. Underwood takes the time to make patients feel comfortable and confident, and it really shows in the experience.The entire staff is warm, welcoming, and genuinely caring. You can tell they take pride in what they do and really prioritize their patients. We’re so glad we chose this office and highly recommend them to anyone looking for a great orthodontist!"
"After today, I see why this place is so highly rated. Everything about my visit was amazing! Dr. Underwood and Stephanie answered all my questions, made me feel completely comfortable, and never pressured me to start treatment. I’m so excited to begin my treatment with this team."
"Let me tell you Dr. Underwood and his staff are unbelievably great! I needed a miracle having a major crowd, an impacted tooth several teeth got saved for many more years.I couldnt ask for better service! His team and collaborative partners are truly outstanding!"
"Wonderful orthodontist & staff! Always a delight & very, very good at what they do! I’m older & have an entire dental process that is a little different than their average patient, wore braces in high school. (I am definitely out of college lol). I would highly recommend Dr Underwood & Capital City Orthodontics! Everyone that works there is so pleasant & so good at their job!!! They are the best! I’m at the final stages of my treatments and have really been impressed!"
"Dr Underwood is the best. My son and then I both did Invisalign with him and he is so nice. We were also thrilled with the results!"
"Both of my kids were patients and Dr Underwood and his staff were amazing. Highly recommend."
"Dr Underwood has done an amazing job for both my kids. They both have perfect teeth now 🥰 thank you to Dr Underwood and the friendly staffs that make us feel so welcome 🙏"
"Dr. Underwood is the best! Great staff! Kind and knowledgeable -they work with you based on your needs and preferences. We have one kid in braces and the other in Invisalign and very happy with both!"
"We love Dr. Underwood. He was my orthodontist 20 years ago, we just completed treatment with my oldest daughter and my youngest will be seeing him as well! Great practice, so friendly and patient with the kids."
"Smile Doctors Orthodontics really helped my smile transform and Dr. Underwood and his team really are the best. My Invisalign plan was convenient and easy to fit into my lifestyle, plus the care and attention to their clients is remarkable. It was fun seeing my smile changing every week with Invisalign and I highly recommend Smile Doctors Orthodontics to anyone thinking about improving their smile :)Update: I just finished with my Invisalign plan and I’m so pleased with the results! It been a great journey and Dr. Underwood and his team have helped me so much to have reached this point! Thank you again for taking such wonderful care of my smile. My family and friends have noticed that I’ve been smiling a lot more these days!"
"Dr. Underwood was very attentive to my concerns and provided thorough answers to all my questions. I had a fantastic consultation."
"The staff do a great job, and Dr. Underwood does a great job working with both our elementary school aged kids and with us"
"We had a great experience with Dr. Underwood for my son’s Invisalign journey. Appointments were always on time, although sometimes hard to schedule, and everyone at the practice was wonderful to deal with. Highly recommend!"
"I did Invisalign with Dr Underwood and it was a wonderful experience from start to finish. Dr Underwood and his whole staff are so nice and professional. They made the process as easy and painless as possible. I absolutely recommend them!"
"Dr. Underwood and his team were fantastic handling my treatment! I was a perfectionist type of patient. They were very patient and ultimately led me to the place I wanted to be with my smile. Definitely recommend them to anyone searching for a team that listens to you and does its best to address your concerns!"
"My 29 year old son who has autism decided he want braces to improve his smile. I knew Dr Underwood who has serviced our family for years would helpPeyton be successful on this journey. So impressed with how kind and attentive they always are!! Highly recommend!!"
"The staff are all so very sweet, Dr underwood is wonderful! Love the atmosphere there, the coloring table, and everything is top notch for my youngest! Thank you guys!"
"I have been seeing Dr. Underwood for a little more than 1.5 years, as part of the invisalign process.Im not one to leave reviews, but I felt it was extremely warranted based on my experience.Dr. Underwood is kind, outgoing, personable, and incredibly professional in everything he does. He takes time to review information and answer any and all questions the patient might have.He is always upbeat and positive and truly cares about the patient experience. I can't recommend him enough to someone who is looking for a great orthodontist.His staff has been great and a pleasure to work with as well....11/12/2025: I wanted to take a moment to update my review from previously, as Google appears to only allow one review per customer. Today, I finished my invisalign process with Dr. Underwood and his staff and things could not have gone smoother. They've taken care of me since thr first day of this 2 year process.One person I wanted to take a moment to highlight is the clinician that worked with me closey during numerous appointments was Karly. She was extremely kind, professional, knowledgeable, personable and always looked out for my comfort and well being. I trusted her judgement and she was gentle through the process. She is excellent in what she does.Im not one to write reviews, but I was blown away by Dr. Underwood and his staff. I can assure you that they will take care of you and your family."
"Dr Underwood and his staff are amazing! We could not be happier with the outcome! Thank you so much."
"Great staff and Dr Underwood is wonderful!"
"I highly recommend Dr. Underwood, he fixed a mistake from another local orthodontist and I’ve been happy ever since. Appointments are easy to schedule and they can accommodate my limited availability. Friendly staff!"
"Dr. Underwood and his staff have been amazing for my 8 yr. Rebecca goes above and beyond for her anytime we’re there!Thank you!!"
"We’ve been coming to Dr. Underwood for many years and love him and all his staff! Tara N was fantastic at our visit today! Professional and proficient! Great to work with. I highly recommend!"
"All three of my kids have come here and they do a great job. We love Dr. Underwood and Tara W is always efficient and effective! Highly recommend!"
"Dr Underwood and staff are always great! Seems like a happy atmosphere. We have had three people in our family get treatment here."
"Doctor underwood is absolutely great! His assistants are amazing as well! I have enjoyed doing business with them! The difference in my smile has been such a confidence boost for me! I couldn’t be any more pleased with the work they have helped with!"
"Staff are wonderful and efficient. Scheduling is easy. Instructions are clear between appointments. Very happy with our results and Dr. Underwood!"
"Dr. Underwood and his staff are wonderful. They are kind and helpful in regards to an implant my son will need in the future. We look forward as Dr. Underwood and his staff guide us along through this process. Thank you so much!"
"Dr. Underwood is the best and his staff is amazing as well! All three of my kids were patients over the years and now I have been a patient this past year. Everything went smoothly and I am very happy with my results!"
"Dr. Underwood and staff are amazing. Great experience with Invisalign."
"Dr. Underwood and staff are amazing. Great experience with Invisalign."
"Always a pleasure to visit with Dr. Underwood and his team. Top notch facility, technologies, and staff. It's distinctly possible that he is the most awesome orthodontist of all time! I got Invisalign treatment along with my 2 teenage sons. Everyone had a great experience!"
"Dr. Underwood and his team are amazing! I’ve had a few instances where I have had to return for adjustments to my treatment and he has been so understanding and has worked to make sure everything is perfect for me. I would highly recommend him to anyone considering orthodontics"
"Dr. Underwood has definitely listened to all my concerns & addressed them all with ease. I hesitate voicing concerns but he absolutely reassured me it's totally normal & it's a process to work thru. I'd recommend him & his staff to anyone."
"Dr. Underwood and his team are the best. They listen to you and work hard to give you the smile you've always wanted. Invisalign was easy and great for my lifestyle. Scanning was a breeze and I really enjoyed watching my smile transform week after week. You won't find better care than here!"
"I have been doing my Invisalign treatment through them. My teeth have become significantly more straight and they have made the process very easy. I have just recently finished my treatment and they did an amazing job. Doctor underwood is one of the best out there with Invisalign treatments and him and his staff are all very professional. I would highly recommend doing your Invisalign treatments through them."
"The staff is wonderful, specifically Dr. Underwood, he makes you feel like his only patient! I am so much more confident in my smile after working with Smile Orthodontics!"
"Dr Underwood and staff are always friendly, prompt, and thorough. We were pleased with the results of 2 kids’ Invisalign experience and outcomes."
"Smile Doctor truly stands out in the realm of dental care, and much of this can be attributed to the exceptional team and their commitment to patient satisfaction. Dr. Underwood, in particular, is an outstanding dentist whose expertise and patient care are simply amazing. He brings not just skill but also a genuine concern for his patients' well-being, making each visit a reassuring experience.Adriana, a key member of the staff managing the Smile Doctor app, exemplifies the responsive and caring nature of the entire team. Her promptness in addressing any questions or facilitating a quick walk-in appointment adds a layer of comfort and convenience to the patient experience. It's clear from interactions with her and the entire staff that patient care is their top priority.The team's professionalism, combined with a warm and welcoming atmosphere, makes Smile Doctor a top choice for anyone seeking top-notch dental care. Their dedication to ensuring a positive patient experience from start to finish is truly commendable."
"Dr. Underwood and the staff are great!"
"Dr Underwood is the best orthodontist in Powell /Dublin area. He had done an fabulous job on my older son and I can’t wait to see the amazing result for my younger one."
"Thank you for your excellent customer service and orthodontic treatment!! Dr. Underwood, you're amazing!"
"Dr. Underwood not only excels as an orthodontist but also prioritizes patients' needs and emotions. The staff's welcoming demeanor ensures a pleasant experience, leaving you with a smile."
"My Daughter’s retainer with two fake teeth broke, and the front desk worked their magic and fit her into the schedule. Dr. Underwood made a temporary fix to the retainer until a new one could be made. We were so thankful for the quick professional assistance."
"We had a great experience with Dr. Underwood. He is thoughtful and kind."
"Dr. Underwood and his staff have been caring for me and my family for 20 years and we are so happy to receive such great care, always!! I’m always greeted warmly and all of his staff are fantastic at their jobs."
"Dr. underwood and the staff is awesome.highly recommend."
"Dr. Underwood and staff are excellent! Highly professional and organized and informative, I can’t say enough. I’m not the “typical” candidate for braces due to my age, but this was completely worth it and if you are older and on the fence about your decision to correct your dental issues, I say go for it! I tell my friends and family I want to go back and relive my life with my current smile, who would know how important that is, it might seem frivolous or decadent, but trust me, it’s not, it’s just like any other task you complete to have good health. Thank you Dr. Underwood and Team!"
"Informative and attentive service. Dr underwood shows care about your progress."
"Our family has had a wonderful experience with Dr.underwood and his staff! We've recommended them to our friends who have been equally happy. They are the best facility in the Powell area- so well kept and use the latest technology. Dr.Underwood and his team are super friendly,explain things clearly and are always willing to work around with our schedule. Highly recommend them to anyone looking for a orthodontist."
"I love Dr. Underwood. Such a kind person! All of his staff are just as kind!"
"3rd child to go to Dr underwood for treatment and still very pleased. Prompt appointments, excellent technology and patient with my kids explaining the entire process. Was able to start treatment today. Very pleased and prepared for kiddo number 4!"
"Dr. Underwood is the best orthodontist that we’ve ever had. He answers questions well and explains what he’s doing. He is a kind man and his office is full of great employees. I must add that there is an app we used to scan and send pictures of my child’s mouth. It saved a lot of time for us to only come in when necessary."
"Very happy with my Invisalign treatment here with Dr. Underwood and his staff. Everyone is extremely friendly and helpful. Would recommend this office to anyone!"
"Dr. Underwood is outstanding. We had a great experience. The staff is friendly and accommodating."
"The nicest place ever! So professional and clean. Dr underwood is a doll!"
"Love Dr Underwood and their staff!! So patient with my non compliant son! Can’t wait to start my own treatment with Invisalign😄"
"Shannon was amazing!! So great with my daughter who is very timid when I comes to getting work done on her braces! Dr. Underwood is always so kind and easy to talk to. Appreciate all you do! Thanks for making this appointment a great one!"
"Dr. Underwood and his staff are wonderful!"
"Dr. Underwood & his staff were fantastic!From start to finish, everyone was prompt, professional, and kind."
"I have known Dr.Underwood for a longtime. He is an awesome doctor and treats his patients with the upmost respect and always recommends the care he would provide for his own family."
"Dr. Underwood and his team are absolutely amazing. I got a smile I never could have imagined and couldn’t be happier with the results!"
"Love Smile Dr.’s! Dr. Underwood and staff are the friendliest group and we just love their care! Highly recommend!"
"My daughter Kristen just got her braces off and her smile is beautiful! Now all four of my daughter have beautiful smiles. Thank you Dr. Underwood."
"My experience with was a 10/10 from check in, up to the moment I left. I came in for a consultation and second opinion as I already have braces. Dr. Underwood was so informative and helpful. He's very clear in the way he communicates and truly does listen to your concerns. Lori on the financial care team thoroughly walked me through all of my options. She was so helpful, and went above and beyond. I didn't feel pressured or like I was being sold on anything. Dr. Underwood and Lori exceeded my expectations, and all though for logistic reasons I won't be a patient, I'll pass on my recommendation to family and friends!"
"Dr. Underwood is THE BEST ever!!! It’s fun to be his patient and he’s a great orthodontist. I don’t wish for crooked teeth again, but if I did I’d go back to him every time!"
"Dr. Underwood & all of his staff are awesome. Both of my kids did Invisalign. We had a great experience during every visit! Would definitely recommend!"
"Dr. Underwood and the rest of the staff have been very welcoming and kind throughout this process of getting my teeth straight. I would reccomend him to all friends and family. Thanks"
"So glad my regular dentist recommended Dr.Underwood! The entire staff was so nice and welcoming. I cannot wait to get my Invisalign started!"
"Always a great experience with Dr Underwood."
"Beyond grateful we found Dr. Underwood and his staff when the dreaded braces conversations started! The ease and friendliness of each visit makes you feel at home and knowing you are getting the best care!"
"I have known Dr. Underwood for 10 years, when I tell you he is the best orthodontist I mean it! I refer all of my patients to him. He is very caring and takes great care of all his patients. I highly recommend him."
"Was in and out at my scheduled appointment time. Would recommend Dr Underwood wholeheartedly."
"Everyone is so nice, and makes my kiddo feel comfortable. Dr. Underwood is great!"
"Always friendly staff , Dr Underwood is great to work with"
"Dr. Underwood and his staff are phenomenal. They are knowledgeable, kind and genuine. I wouldn’t go anywhere else."
"Such an amazing office! Dr.Underwood and his team are always so welcoming. They are quick, safe and everyone always has the best attitude! I am having the best experience with my Invisalign.... I recommend it to everyone I meet!"
"A friend of mine recommended Dr. Underwood. He, and everyone at his branch is very professional and kind. We are glad that we found such a good Orthodonist. He IS the Smile Doctor!"
"A friend of mine recommended Dr. Underwood. He, and everyone at his branch is very professional and kind. We are glad that we found such a good Orthodonist. He IS the Smile Doctor!"
"I'm a dentist and took both of my boys to see Dr. Underwood. He and his team did a fantastic job; I'd highly recommend his office to anyone needing orthodontic treatment."
"Words can't even describe the wonderful experience we've had here. Dr. Underwood, Dr. Rose and all staff are amazing!! They are so knowledgeable and caring. My daughter is almost done with her braces and she says she's sad that she won't get to see everyone at this office all the time once her braces are off. We feel like everyone is family. This office sends such nice birthday cards and even cards just because. From day one we have felt so comfortable and welcome here. They work with you and prices are awesome and the work they do is fantastic! Thank you for such a great experience! We're going to bring our other daughter and son here as well. Recommend this place to anyone and everyone!! You all ROCK!! Thank you for what you've done for Makenna! :) -Vince and Courtney Brodkorb"
"Great staff. The atmosphere is so very positive. The staff always seems happy and are extremely friendly. We love Dr. Underwood!!!!! Really impressed with the communication. I like to know what's going on--and what to expect. My son's teeth are moving--and they are looking better by the day!! They do such great work. I couldn't be happier with them!!"
"The best around!! Everyone is so nice!! We love Dr. Underwood!!!"
"The staff here is very friendly, always on time and quick with appointments, but very informative. I like that the end goal isn't to put braces on everyone; they've been monitoring my older son's teeth for 3 years (no charge) and said at the last appointment that he may not even need braces at all. Dr. Underwood is great with children, too."
"Every time I take my kids to see Dr. Underwood we have a great experience! Everyone is nice and always smiling! My kids love Dr. Underwood! I highly recommend Underwood!!"
"Dr. Underwood, Dr. Rose, and their awesome staff made this a wonderful experience. I am so happy with the results! My teeth look great and I couldn't be happier. I will miss seeing the friendly staff, but I am thankful for the care and service I received. Thank you so much!"
"The entire team is amazing. Dr. Underwood is so engaging with the kids and really makes them feel excited about the process. Lisa Gualtieri was so helpful and fun. I can not say enough about how much I love my kids being under their care. ⭐️⭐️⭐️⭐️⭐️"
"The staff are very personable to the patients and their families. They take the time to make the patients feel comfortable and explain everything and answer any questions. You can tell that DR Underwood loves his patients and he's always smiling and has a upbeat attitude. I highly recommend them."
"I have never had a bad experience at Trio! The staff is always so friendly and Dr. Underwood is amazing! My daughter has special needs and he ad the entire staff are so sweet & patient with her. I also like that he takes an individualized approach to the treatments he recommends."
"Great experience! I have two 13 year old boys in braces with Dr. Underwood and I absolutely love their office. From the receptionist to the Doctors. I recommend them to all my friends."
"Dr. Underwood, Dr. Rose and Staff are absolutely amazing! What a fun, caring group of people! The doctors are excellent and care about each and every one of their patients! The staff is fun and Highly recommend to anyone looking for excellent orthodontic care for themselves or children!"
"The team is phenomenal! They have an amazing leader in Dr. Underwood, not to mention the beautiful smiles he and the team create!"
"We love Underwood Orthodontics now Trio Orthodontics!! My husband and 2 of our 3 children have been under treatment here. The staff is amazing and always friendly and happy!! Highly recommend!!!!"
"The BEST Orthodontics experience you can expect. Dr. Underwood is such a great professional and person. All the staff are friendly and understanding as well."
